Location: London & South East (Field Based)
Paid Overtime + Company Van + Benefits
Job Type: Permanent

About the Role

We're supporting a leading provider of security entrance and access control solutions in the search for a Service Technician to join their growing service team.

This is a field-based position covering London and the South East, providing maintenance, repair and fault-finding support across a range of security entrance systems and access control equipment.

The role would suit someone with around 2-3 years' engineering experience who is looking to develop their skills within a specialist industry. Product training will be provided, making this an excellent opportunity for someone from a related engineering background to learn a new sector.

Key Responsibilities

• Carry out planned preventative maintenance (PPM) visits.
• Attend reactive breakdowns and service call-outs.
• Diagnose and repair electrical, electronic and electro-mechanical faults.
• Complete service reports and documentation accurately.
• Deliver a professional service to customers on-site.
• Manage vehicle stock and spare parts.
• Communicate effectively with customers, managers and colleagues.
• Follow all health & safety and company procedures.
• Use company systems and software to manage workloads and service activities.
• Participate in occasional out-of-hours support when required.

What We're Looking For

Essential

• 2 years + engineering experience.
• Basic electrical or electronic fault-finding ability.
• Strong problem-solving skills.
• Full UK Driving Licence.
• Comfortable travelling throughout London and the South East.
• Good communication and customer service skills.
• Organised and able to work independently.
• Positive attitude and willingness to learn.

Desirable

Experience in any of the following would be advantageous:

• Industrial Doors
• Access Control
• Security Systems
• Automatic Doors
• Entrance Control Systems
• Vending Machines
• Electro-Mechanical Equipment
• Field Service Engineering

Suitable Backgrounds

We would be keen to speak with candidates currently working as:

• Service Technician
• Field Service Engineer
• Mobile Service Engineer
• Electronic Technician
• Access Control Engineer
• Industrial Door Engineer
• Automatic Door Engineer
• Security Systems Engineer
• Electro-Mechanical Engineer
• Vending Machine Engineer

Training & Development

• Full product training provided.
• Structured onboarding programme.
• Approximately 3 months to become familiar with products and systems.
• Ongoing support from experienced engineers and management team.
• Long-term career development opportunities.

Benefits

• Company Van
• Fuel Card
• Tools Provided
• Laptop & Mobile Phone
• Paid Overtime
• Birthday Off
• Healthcare Scheme
• Perkbox Discounts & Rewards
• Pension Scheme
• Death in Service Cover
• ULEZ Costs Covered

Additional Information

This position requires successful candidates to be eligible for security clearance, including DBS, BPSS and SC checks, with future DV clearance requirements dependent on customer sites.

The successful candidate will be customer-focused, adaptable, technically minded and eager to build a long-term career within a specialist engineering environment.