Fulfilment Specialist

Role: Fulfilment Specialist

Location: Cheltenham

Duration: 12 months

Rate: negotiable

Inside IR35: Umbrella

Role Summary:

The Fulfilment Specialist will be responsible for the management of supplier performance within specific program(s) over a 13-week window. The Fulfilment Specialist will (where applicable) manage a number of suppliers and execute to s standard operating rhythm of order book management activities to ensure date alignment.

Essential Responsibilities:

• Supplier & Order Book Management
• Focused review on 13 week OOB management for assigned supplier, ensuring daily/weekly call pattern with suppliers to manage/escalate misaligned dates that have ability to impact business.
• Host suppliers to our client in support of any OOB reviews
• Communicate supplier concerns to the Fulfilment Lead
• Maintain "timely" release of schedule amendments, shipping notices, and other required documents. maintain good Order Book management
• Ensure reject material is returned to suppliers in a timely fashion for rework, replacement or credit using Repair and/or debit Orders process.
• Effectively use Purchase Queries, Non-Conformance, Corrective Actions and Production Permits to maintain material availability.

Status reporting

• Ensure supplier delivery commitments are understood and communicated to the Fulfilment Lead
• Where unable to get the required commitment from suppliers, ensure the issues are escalated in a timely manner to Fulfilment Lead to support a developed recovery plan

Essential Experience

• Experience in supply chain, procurement, materials planning, logistics, fulfilment, or supplier management within a manufacturing, engineering, aerospace, automotive, or production environment.
• Proven experience managing supplier relationships, delivery schedules, and order books.
• Experience expediting orders and resolving supplier delivery issues to maintain material availability.
• Ability to analyse and manage demand, supply, and inventory requirements.
• Experience escalating delivery risks and developing recovery plans with suppliers and internal stakeholders.

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