We are currently looking for a Shipping coordinator to join out client team in Ashford

• Monday To Friday role, standard working hours
• Bank Holiday and Christmas off
• Free Parking
• On site Canteen and restaurant
• Competitive rate of pay

Responsibilities

• support customers through monitoring of daily shipment issues
• management of outbound customs queries and monitoring of imports to ensure the delivery schedule is maintained efficiently
• follow up on transport complaints
• monitor and resolve missed deliveries or documents by carriers
• ensure careful execution of requests
• pay attention to shipping dates, labelling, packaging and stockholding according to customer requirements.

Ideal candidate will have

• High school education or GCSE (minimum level C equivalent)
• 2 + years' experience in a similar role
• Excellent customer service experience
• Ability to work under pressure and deal with ambiguity
• Excellent attention to detail
• An efficient personality with strong time management and customer skills
• SAP knowledge
• Awareness of Customs documentation and inbound / outbound movement would be desirable

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.