General

How do I apply for a job through Manpower?

You can search and apply for jobs online through the Manpower website, or register your details to be contacted about suitable opportunities. Once registered, a Manpower consultant may get in touch to discuss roles that match your skills and preferences.

Does Manpower pay weekly or monthly?

Pay frequency depends on the role, assignment, and client. Many temporary roles are paid weekly, while some contract or permanent roles may be paid monthly. Your Manpower consultant will confirm pay frequency, pay dates, and any timesheet requirements with you before you start your assignment.

Who will support me during my assignment?

You'll have a dedicated consultant at your local Manpower branch who will support you throughout your assignment. They’ll be your point of contact for assignment details, availability, pay queries, and any questions during your time on assignment. You can reach them by phone, email, or in person during branch opening hours. They can also help with CV advice, interview preparation, and upskilling.

Will I be employed by Manpower or by the client?

For most temporary and contract assignments, you’ll be employed by Manpower, with Manpower managing payroll, compliance, and support. For permanent roles, you’ll usually be employed directly by the client once placed. Your consultant will clearly explain the arrangement before you start.

Do I need experience to register with Manpower?

Not always. Some roles require specific skills or experience, while others are suitable for entry-level candidates or people returning to work. Your local Manpower consultant will help identify roles that match your background and career goals.

How long does it take to find work with Manpower?

Timelines vary by role and location. Many temporary assignments, especially in driving, warehousing, and customer service, are filled within a few days or weeks of registration. Specialist or permanent roles can take longer, depending on availability and the interview process. Your local Manpower consultant will give you a realistic timeline based on your profile.

FastTrack

How will I access the FastTrack system?

You will receive a link from [email protected] to the FastTrack website prior to your new assignment starting.

What happens if I cannot log in to the system?

Please contact your Associate Management Team for assistance if you have any trouble gaining access.

Who do I contact to navigate the FastTrack system?

FAQs and detailed user guides are available. Links will be emailed to you and your Associate Management Team will also be on hand to provide support if needed.

FastTrack Timesheet Portal User Guide
Timesheet Approver FastTrack Reference Guide

What do I do if I get locked out of my FastTrack account?

Your FastTrack Candidate ID begins with 1000. This number was provided to you when you received your login credentials. Please make sure you are using this 1000-series number as your User ID - your email address is not your User ID.

If you need assistance, please contact your Associate Management Team.

How will I know how much annual leave I have accrued?

Your leave balance will be detailed on your payslip.

Do I upload any sickness documentation in FastTrack?

No, currently, all sickness documentation should be emailed to [email protected]. If there are any changes to this process in the future, we will notify you promptly.

Does Manpower operate a pension scheme and will I be auto enrolled?

Yes, Manpower operates a NEST salary sacrifice pension scheme, you will be auto enrolled into this at 12 weeks if you are eligible.

How do I know what rate code to use?

You will receive details outlining any rate codes you need to use along with their corresponding pay rates.

How do I report sickness?

You must inform your line manager or recruiter of any absence.

How do I request annual leave?

Please contact your Associate Management Team to advise.

How will I know if my timesheet has been approved?

You can check the approval status of your timesheets in FastTrack by accessing the Historical section, which contains all past timesheets, including approved ones. Each timesheet will display its status: Approved, Pending, or Rejected. Your user guides will provide step-by-step instructions on how to access the Historical section and view your timesheet statuses.

In which section of Time and Attendance should I enter my Timesheet?

Unless otherwise advised, please enter your time in the Additional Items section.

What are rate codes?

Rate codes represent the different pay rates you select based on when you are working. For example, “STD” indicates standard time, and “OT” indicates other time.

What do I do if I can’t see my timesheet to submit time?

Please ensure that you are using the correct week ending date filters within time and attendance (Incomplete timesheet). If you still have issues, please contact your Associate Management Team.

When does my holiday year run from and to?

Unless you are advised otherwise, your holiday year will run from 1st February to 31st January.

When will my Payslips be available to view on the portal?

If a timesheet has been entered into and approved within the correct deadlines your payslip will be produced on a Wednesday evening. Anything else picked up and processed after this point but also paid for in that week, will be reflected on a payslip that is produced on Friday.

Why is my holiday showing as pending?

If you are using FastTrack to submit holiday - Your holiday is showing as pending as you have clicked 'save' - for holiday to be processed, you should click 'submit.

Why is my Leave entitlement showing as blank?

Your leave entitlement will only show as blank if you have no leave entitlement left to use.

Why would I receive more than one pay slip/remittance in a week?

The system generates payslips based on the category of pay being processed. This may result in receiving multiple payslips, but all payments and deductions will still be combined into a single payment.